Reactive customer care and the associated costs are a thing of the past!

Now you can see an issue in end-users’ service levels and fix it before your customer calls. Proactive monitoring of your voice networks is now so cost-effective that costs for Network Operations and Customer Care can be reduced substantially.

• Fault Management – Isolate problems from anywhere in your network in minutes.
  Correlate VoIP to TDM
• Performance Management – Report on the performance delivered to your customers, and delivered to you by your suppliers.
  Eliminate unprofitable routes.
• Capacity Management – Measure and Baseline utilization of all signaling bandwidth.
• Billing Verification – Recover huge amounts of lost revenue by monitoring to ensure all minutes are billed correctly.
• Fraud Management – Set triggers to detect suspected fraudulent events.

All intial hardware or software standalone components installed can be built-on to attain total network visibility. Utel Systems offers primarily software-based solutions for troubleshooting and measuring the performance of your SS7, SIGTRAN, SIP and ISDN networks.

Utel Systems STINGA Monitor solutions offer:

1. Laptop-based signaling protocol analyzers with PCMCIA or ExpressCard hardware.
2. Low-cost software- and hardware-based Distributed Monitoring Systems.
3. Protocol Analysis, Statistics, CDR’s, Call Trace.
4. Reports on Key Performance Indicators (KPIs)
   ASR, PDD, Hold Time, Transaction Success Rate, and others
5. Correlate: Multiple Links, Multiple Protocols, SS7, SIGTRAN, SIP and ISDN.
6. Scalable: Start with a laptop analyzer; grow to hundreds of signaling links.
7. Proactive: Reports to NOC of all network and customer service levels.

Utel Systems, known worldwide since 1998, presents the STINGA Monitor Solution, which delivers simple fault and performance monitoring at, typically, one-fifth the cost of comparable systems from major test vendors. This system is an essential aid to reducing operational expenses and providing superlative service for your customers.

Meanwhile, should you have any questions on testing or switching operations proactively, or wish to take a closer look at the STINGA product lineup, please contact us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it